4.2 Standalone FastTrack security lane and/or FastTrack Plus bookings cannot be cancelled and are non-refundable. Before the pandemic, it welcomed the likes of Emirates, Air India, and El Al. Stansted Airport security doesn't have to dampen your holiday spirits. These Terms and Conditions contain all the terms of your agreement with Us relating to your use of our Web site and mobile application. Which? 5.2 At Stansted Airport and East Midlands Airport please present your boarding card and FastTrack confirmation to a member of staff at the security access gate to gain entry to FastTrack. Here passengers are placed in a different line, though while the queue is smaller, past experience has shown that typically only one or two lanes are open for these passengers. The standard offering only allows passengers access to the Fast Track queue. For the purposes of these Terms and Conditions "We", "Our" and "Us" refers to Stansted Express. A non-exhaustive list of such events includes war or threat of war, riots, civil strife, terrorist threats or activity, industrial disputes, natural and nuclear disaster, fire, adverse weather conditions, government regulations, crown instruction, closure or congestion of airports, and/or cancellation or changes of schedules by airlines. These terms and conditions (Terms) apply to such beneficiary use of FastTrack Lanes. The booking is valid for a single passage through the Passport Control FastTrack lane for the terminal and date you have booked. We will attempt to provide as much notice as is possible. Eventually, you'll meet a set of double doors. Please review these Terms and Conditions carefully before using our Web site or mobile application. 2023 Stansted Airport plc. All applicable passport control and immigration procedures, rules and regulations apply to their full extent and such access will be governed strictly in accordance the applicable laws. This eliminates not only the amount of time queueing, but also the associated stresses. Airport fast track; Airport hotels; Back to top. 2023 Stansted Airport plc. Yes, you can book your Fast Track passes alongside your airport hotel booking at a number of airports. The official Stansted Airport website is owned by Stansted Airport Limited (Company Number: 1990920) which is incorporated in England, and its registered office is London Stansted Airport, Enterprise House, Bassingbourne Road, Essex, United Kingdom, CM24 1QW. Please check the terms and conditions. 3.2 Accordingly, once you have proceeded through the FastTrack Lanes and entered the security search area you are subject to the same rigorous security checks that all passengers must undertake. 1.9 No person has any authority to vary or alter these Terms and Conditions unless such variation is in writing under the hand of the Company Secretary or a Director of the applicable Airport. In such instances, we will attempt to provide as much notice as is possible. In these Terms "you" and "your" refer to the person who makes a booking for our services and "we" and "us" refers to the applicable Airport, as described above. When booking a product on these websites you will be contracting with either: Manchester Airport Plc, Stansted Airport Limited or East Midlands International Airport Limited depending on your arrival airport. 2.1 Bookings can be made by persons aged 18 years or over. 2. Smart for Fast transfer - between Stansted Airport and London Flexible travel - catch any train on your outbound travel date; return any time within a month of your outbound travel date Great extras - free Wi-Fi, unlimited luggage and plug sockets Terms and Conditions For the outbound journey, you must travel on the outbound travel date booked. Cancellation Protection Insurance is charged at the price advertised when you book your car parking and is non-refundable. London Stansted Airport would like to send you marketing emails and SMS regarding. However, Stansted Airport also offers an upgraded offering. The same restrictions apply to items prohibited in your hand luggage and on the size and type of liquids you are allowed to carry. Save. Check out our FAQs or get in touch. 3.4 Due to regulatory restrictions, we are also unable to provide use of the FastTrack Lanes to customers travelling with child transport accessories (including pushchairs, prams and car seats). Sets out the services we offer on our websites, including statements on our responsibilities and limitations. Large groups, babies and toddlers. as applicable dependent upon which Airport at which you are using services. The registered office is FAO Sylvia Welsh Manchester Professional Services Limited, PO BOX 532, Town Hall, Manchester, M60 2LA. Ryanair DAC is an Irish ultra low-cost carrier founded in 1984. A non-exhaustive list of such events includes war or threat of war, riots, civil strife, terrorist threats or activity, industrial disputes, natural and nuclear disaster, fire, adverse weather conditions, government regulations, crown instruction, closure or congestion of airports, and/or cancellation or changes of schedules by airlines. 4.3 All personal data that is collected as part of the booking process is used by the Airport in accordance with its privacy policy. 1.2 Any contract made between you and us via these websites is governed by English law and any dispute between us will be resolved exclusively in the courts of England and Wales. 4.5 We only take bookings for Passport Control FastTrack for private use. What did you think? No other written or oral statement (including statements in any brochure or promotional literature published by Us) will be incorporated. Stansted Airport offers two different options when purchasing Fast Track security. MAG FastTrack Security Lane Beneficiary Terms & Conditions. 1.9 Although we attempt to provide our customers with a satisfactory service should you have any complaints, please use our online feedback process based on the Airport in which your Passport Control FastTrack booking was made, as follows: http://www.manchesterairport.co.uk/help-and-advice/feedback/, http://www.stanstedairport.com/help-and-advice/your-feedback/, http://www.eastmidlandsairport.co.uk/help-and-advice/feedback/. 2.1 We reserve the right if prevented from supplying the FastTrack Lanes for any reason to cancel the provision of the same to beneficiary users. The official East Midlands International Airport website is owned by East Midlands International Airport Limited (EMAL) (Company number: 02078271) which is incorporated in England. iv) We are not responsible for any passengers who miss onward connections because they did not allow enough time to go through the passport control process. Payment may be made using one of the payment methods set out on the website. 3.2 When you have completed your booking, having provided all the necessary details including your date of travel, we will send you email confirmation of your booking. For the purposes of these Terms and Conditions "We", "Our" and "Us" refers to Stansted Express. 2023 Stansted Airport plc. Advance bookings - While Gatwick and Glasgow allow only advance bookings, you can buy fast-track tickets . Thanks for signing up, please check your emails inbox. Stansted is the third busiest airport in London (fourth busiest in the UK), serving over 27m passengers each year. Customer Relations You can also get in touch with our Customer Relations team via telephone on 0345 600 7245, selecting Option 8 at the prompt. Nothing in these Terms and Conditions shall exclude or limit Our liability for death or personal injury caused by negligence or for fraudulent misrepresentation. All software products downloaded from any section of our web site and mobile application or via a link pointed to by our web site or mobile application are downloaded, installed, and used totally and entirely at the users own risk. The long queues at the airport security are and Passport Control! The cost is 7 per person. Give us a call. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts. Fast Track customers get their own lane through security and Passport Control, all airport security and passport control rules will still apply. We may make improvements or changes to the information, services, products and other materials on our Web site and mobile application, or terminate our Web site and mobile application, at any time without notice. 4.1 Use of our Passport Control FastTrack lane is strictly subject to the following conditions: i) You must show the Passport Control FastTrack confirmation email (either printed or on your mobile device) at the Passport Control FastTrack passport control access gate. The registered office is Building 34, East Midlands Airport, Castle Donnington Derby, East Midlands, DE74 2SA. Fast track security costs 7 at Stansted, while fast track plus is on sale for 10. We may serve third party advertising displays on this website. Kotor Bay and Budva are two of its most-famous spots. 1.8 These Terms, along with all other relevant terms and conditions that are referred to in these Terms and any other terms referred throughout the booking process (including those available online from third party operators and our sales agents), constitute the entire agreement between you and the Airport with respect to the sale of the relevant services. Simply enter your dates above and let us know how many VIPs you have and we'll check availability. 2.2 To place a booking for passage through the FastTrack security lanes and/or FastTrack Plus at the Airport you will need to complete the online booking process or call our Customer Contact Centre on the free phone numbers stated at paragraph 1.11. Security Fast Track Pre-book this priority airport service from just 7 and enjoy a smoother journey. Almost every airport these days offers a fast-track security option. To learn more about how passport control FastTrack could benefit you, as well as how to book, please visit ourFastTrack page. All rights reserved. In particular, you agree that you will not: Without prejudice to any of Our other rights (whether at law or otherwise) We reserve the right to deny you access to our Web site and mobile application where We believe (in Our absolute discretion) that you are in breach of any of these Terms and Conditions. 1.4 In these Terms, references to "the Airport" are references to either: Manchester Airport Plc, Stansted Airport Limited and East Midlands International Airport Limited, as applicable depending on which Airport you are purchasing services at. On the last occasion, a couple of weeks ago, the queue for regular security looked very long whereas we walked straight through to the point of putting all . Please ensure you consult full terms and conditions for the airport you will be flying from before you depart. For tickets bought online Email your original booking confirmation plus your request for a refund to refunds@stanstedexpress.com. 5.13 The Airport and its servants and agents reserve the right to refuse admittance to the FastTrack security lane and/or the FastTrack Plus lane (as applicable). Buying a Stansted Fast Track Pass or Passport Control Pass couldn't be simpler. Holding a degree in Aerospace Technology, this certified pilot is a passionate specialist in European aviation. All FastTrack bookings are subject to availability and the Airport reserves the right to withdraw availability at its entire discretion for a given date. Sign up and we'll email you as soon our our deals are launched! In no event will We be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages of whatsoever kind arising out of access to, or the use of our Web site and mobile application or any information contained in it, including loss of profit and the like whether or not in the contemplation of the parties, whether based on breach of contract, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages. 1.4 In these Terms, references to "the Airport" are references to either: Manchester Airport Plc, Stansted Airport Limited and East Midlands International Airport Limited, as applicable depending on which Airport you are purchasing services at. 5.13 We will act with reasonable skill and care when allowing access to the FastTrack security lane and/or FastTrack Plus. 2.3 As part of the booking process you will need to submit the following details: select the date and time slot that you wish to use the FastTrack security lane and/or FastTrack Plus, departure terminal, and the number of FastTrack tickets you wish to purchase. Have a question? 5.6 The FastTrack security lane allows you entry to a separate channel into the security screening area. Please read through these carefully. 5.1 Please print your FastTrack security lane and/or FastTrack Plus confirmation prior to arrival at the Airport, or have the FastTrack confirmation available on a mobile device/phone upon arrival. Cancellation Protection Insurance is charged at the price advertised when you book your car parking and is non-refundable. 1.8 No person has any authority to vary or alter these Terms and Conditions unless such variation is in writing under the hand of the Company Secretary or a Director of the applicable Airport. 4.5 Customers who include the Cancellation Protection insurance within their booking will not incur an administration charge and will be eligible for a full refund of their original booking only (not including any additional fees incurred), should they need to cancel their booking at least the permitted period prior to the car park or lounge arrival time and date. Check out our FAQs or get in touch. Once passing the security checkpoint, it is time to use the 3 extra part of the Fast Track Plus option. Please read these terms and conditions (Terms) through carefully. 1.10 Although we attempt to provide our customers with a satisfactory service should you have any complaints, please use our online feedback process based on the Airport in which your FastTrack booking was made, as follows: http://www.manchesterairport.co.uk/help-and-advice/feedback/, http://www.eastmidlandsairport.com/help-and-advice/feedback/, http://www.stanstedairport.com/help-and-advice/your-feedback/. Other Airports that the Fast Track Security Pass is available are: A Passport Control Fast Track Pass is available as an add-on at the following airports: You can only use Fast Track once, on the day you've booked. 4.2 The Airport and its suppliers and agents reserve the right to refuse admittance to the Passport Control FastTrack Lane at any time and for any reason. Fast track currently seems more attractive than ever due to Europe's travel chaos. The simple answer is both yes and no. For the avoidance of doubt, the Airport shall not be responsible for any passengers who miss their flight. 1.2 These Terms are governed by English law and any dispute between us will be resolved exclusively in the courts of England and Wales. 4.7 In the event of any problems, you may phone our Customer Contact Centre on the free phone numbers stated at paragraph 1.11 above. Hello VIP! When you book with us in advance you can save up to 20%. 1.1 These Terms are the version that apply to FastTrack Lane users using such facilities through MAG-authorised third-party agreements. Hiring now: 116 Contract Security Company jobs in London Stansted Airport. MAG FastTrack Security Lane and FastTrack Plus Terms & Conditions These terms and conditions apply to FastTrack Lane bookings made on the official Manchester Airport website, the official Stansted Airport website and the official East Midlands International Airport website. Nothing in these terms and conditions limits our liability in the case of death or personal injury caused by our negligence, or in the case of fraud. Alternatively, if you're dreading the wait in arrivals, a Stansted Passport Control Fast Track Pass will have you home in no time. With a Fast Track or Fast Track Plus ticket, passengers departing Stansted can use a separate queue for security, located to the far right of the checkpoint entrance area. 4.10 We do not accept liability for any failure by us to perform our obligations due to an event beyond our reasonable control. There is no point paying for fast track since you won't be using it if you've booked special assistance. All rights reserved. 1.7 The Airport reserves the right to change these Terms at any time. Stansted Express User Agreement General Our Web site and mobile application are owned and operated by Stansted Express, whose registered office is at 1 Ely Place, London EC1N 6RY, England. While London Stansted Airport has only had a small number of flights cancelled in recent weeks and nowhere near the long queues that some airports such as Manchester and Birmingham encountered, travellers have still reported a host of problems at the airport. 5.14 The Airport and its servants and agents reserve the right to refuse admittance to the FastTrack security lane and/or the FastTrack Plus lane (as applicable). Save up to 20% off Skip airport security queues Find out more and book your security fast track, Passport Control Fast Track from just 7 gives you access to a dedicated lane meaning you can skip the queues and get home faster. After leaving security and turning right, you pass a WHSmith. Our Assisted Travel Team operates round-the-clock support and is here to help 24 hours a day, 7 days a week. All customers travelling with child transport accessories will be directed to the standard security lanes for all departing customers. When booking a product on these websites you will be contracting with either: Manchester Airport Plc, East Midlands International Airport Limited or Stansted Airport Limited depending on the location of the FastTrack you are booking. 4.6 If you booked with one of our sales agents please get in touch with them directly. The National Conditions of Travel can be read byclicking this link. Once you have proceeded through the FastTrack Security and entered the security search area you are subject to the same rigorous security checks that all passengers must undertake. A list of partners is here. Cancellations are subject to the terms and conditions of your booking. Have a question? 3.8 Further, the Airport, its servants or agents do not accept liability for: (a) any indirect or consequential loss; or (b) any loss of profit, loss of enjoyment, loss of revenue, loss of data, or loss of earnings. Security Fast Track passes are ideal way for people who want a hassle-free airport experience. 5.7 Customers who include the Cancellation Protection insurance within their booking will not incur an administration charge and will be eligible for a full refund of their original booking only (not including any additional fees incurred), should they need to cancel their booking at least the permitted period prior to the car park or lounge arrival time and date. The standard offering only allows passengers access to the Fast Track queue. Payment may be made using one of the payment methods set out on the website. Our Web site and mobile application may include links to other internet sites. 2023 Stansted Airport plc. Terms and Conditions for Passport Control FastTrack. You could also save time as well as money by purchasing your ticket in advance. You agree not to use any booking for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. 5.9 Use of the FastTrack Security does not guarantee entry to the departure lounge. Pre-book this priority airport service from just 7 and enjoy a smoother journey. The booking is valid for a single passage through the FastTrack security lane and/or FastTrack Plus (as applicable) for the date you have booked. 4.10 We do not accept liability for any failure by us to perform our obligations due to an event beyond our reasonable control. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. 5.11 We are only supplying you with the FastTrack services under the contract and will not be responsible for any costs, compensation costs or expenses relating to any flights or other services that you may have arranged. Security FastTrack Terms & Conditions Passport Control FastTrack From 7 per person When returning from your journey, benefit from access to a dedicated lane and a faster route to Passport Control. I have used Fast Track security at Stansted on several occasions especially early morning when the airport is busy. Regardless of whether you purchase FastTrack Security, all passengers are subject to the same security procedures and regulations and we therefore recommend that you allow enough time for the standard security and x-ray screening. The registered office is London Stansted Airport, Enterprise House, Bassingbourne Road, Essex, United Kingdom, CM24 1QW. Fast Track Plus allows passengers to skip the whole C, going straight from the start to the end. 1.2 In these Terms, references to "the Airport" are references to either: Manchester Airport Plc, Stansted Airport Limited or the East Midlands International Limited, as applicable depending on which Airport you are purchasing services from. But watch out for Gatwick's fixed 2 charge, a 40% increase on the price of a 5 fast-track security ticket. 4.2 Standalone FastTrack security lane and/or FastTrack Plus bookings cannot be cancelled and are non-refundable. Such advertising does not represent an endorsement by Abellio East Anglia Ltd of either the products or services advertised, nor an endorsement of the company or organisation associated with those products or services. We will attempt to provide as much notice as is possible in the event we cancel this contract. Nothing in these terms and conditions limits our liability in the case of death or personal injury caused by our negligence, or in the case of fraud. 1.3 The official Manchester Airport website is owned by Manchester Airport Plc (MA Plc) (Company number: 01960988) which is incorporated in England. Stansted Fast Track passes enable you to sail through airport security, bypassing the normal queues by stepping into the VIP Fast Track lane instead. Nothing in these terms and conditions limits our liability in the case of death or personal injury caused by our negligence, or in the case of fraud. A range of car parking options just minutes away from the terminal, Choose a time-saving express lane at security and passport control. You are responsible for supplying a valid email address. It has been very efficient and we were through security in no time. They will take you through security through the route for passengers with a disability. Here at Holiday Extras our aim is to bring you more holiday, less hassle, and when we think of hassle and holidays, what springs to mind? This is the same product sold by Ryanair and offered by other airlines. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts. The cardholders permission must be granted if under the age of 18. 4.3 Where you have booked FastTrack security lane and/or FastTrack Plus as part of a car park or lounge booking, you will be required to cancel your whole booking in accordance with the Lounge or Car Park Terms and Conditions. Get our newsletter and be the first to hear about: Special promotionsLatest updatesCompetitionsAnd more Stansted Airport to London Liverpool Street, London Liverpool Street To Stansted Airport, 2023 Stansted Express. 5.4 For FastTrack Plus bookings, please scan your barcode at the screen to access the FastTrack Plus lane. This option costs 7 when purchased directly from the Stansted Airport website or as an addon with a Ryanair flight booking. 3.5 For the avoidance of doubt, the Airport and its servants and agents reserve the right to refuse admittance to the FastTrack Lanes. There is no system to ensure how many people pass through the doors, so theoretically, a family of four could pass through with a single barcode, though we're not endorsing trying this. Stansted A Passport Control Fast Track Pass is available as an add-on at the following airports: London Gatwick Manchester Stansted Using your Fast Track Pass You can only use Fast Track once, on the day you've booked. It has been very efficient and we were through security in no time. The scheme includes a security FastTrack and Passport Control FastTrack service, which is available from 7 per person. Often with long queues, airport security and Passport Control upon your arrival home can be a drag. Please take the time to read and check your order at each page of the order process. Simply show this as you enter the Fast Track lane and make your way straight to the security or passport checks. 2.4 Bookings must be made no later than 11.59pm on the day prior to your scheduled day of arrival at the Airport. 1.6 The Airport reserves the right, without notice, to amend the specification of the products or services presented on this site and to discontinue any product or service and all bookings are subject to this right.
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