Let's face it: paying a bill isn't fun. Moving British Gas currently have a number of different tariffs available for both residential and business customers. business, Business Wait seven days (most smart energy monitors re-start automatically within a week) Smart meters take automated meter readings so we can send you more accurate bills for the energy youve used. Ignore any red numbers. If your latest bill is due, we'll use this reading to create your bill and we'll let you know once it's ready. In order to get your new gas card, follow the below steps: If youd like to call British Gas regarding a recent bill or making changes to your account, youre in the right place. Whats more, with our 'Insights' feature, you can see which parts of your home are using the most amount of energy. If you have a Smart meter but would still like to give us a meter reading you can submit them here. Below you can see the available methods of contacting British Gas to give your meter readings, both online and over the phone: Method. drainage, Manage my 1. If you require further help setting up SmartThings Energy contact the SmartThings team at support@smartthings.co.uk or via web chat here. Choose from Broadband, Fibre or Fibre Plus. You should start getting bills with accurate readings in a few days. This should reset the connection and you will see the message: "your smart meter is now paired" on . Need more help with your meter? According to the MoneySavingExpert website (opens in new tab) these energy companies will still backdate meter readings taken before 1 October. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Posted 1st Mar 2023 (Posted 4 m ago) This is just a rant, really. Call your supplier to give them the readings or check if you can submit one on their website or app. Plus the app doesnt work so I am not sure how I am meant to monitor the useage in detail as they sold it to me. It is really useful if you live in the UK and want to keep close tabs on the costs of your energy consumption. Unless youre on a smart meter, you should submit a meter reading every month, two days or so before your payment date, to make sure your bills are accurate. Glow. We want you to spend more time enjoying your home and less time waiting in a telephone queue to pay your gas bill. To help us improve GOV.UK, wed like to know more about your visit today. For quick help and advice, why not try live chat. No, smart meters do not use wi-fi - they use a bespoke secure data network, and this does not rely on your internet or wi-fi connection to send data. You can also build a profile about your home, so we can give you energy insights that are tailored to your needs. Wish there was an auto top up feature though! Number/link. Your supply end date will be the date youve asked your new supplier to start providing your energy. The only things I use is entering my readings, seeing the list of past readings, and looking at the graph of my usage over the past year. But it should be quick and easy. solutions, Set up a Direct My friend downloaded this app on my suggestion after he thought his water bill was too high and it turned out he had a leak. The gas meter in your pictures looks remarkably the same as the ones here. 1 Post. Guarantee, Submit a meter Since early this year this stop working BG said it was a technical problem never fixed. - Submit meter readings for more accurate bills. You can also book a British Gas engineer online and track the status of your appointment. However, for most users, tariffs operate in the same way as a traditional . - Get handy in-app notifications and reminders. The easiest way to pay your bill is to set up to pay by Direct Debit or to pay online using No. You have rejected additional cookies. If the GAS LED light is not flashing you will need to contact your supplier. team can help. Here's what you can do: - Book an engineer (if you have cover with us) - Book one-off boiler repairs (even if you don't have cover) - Track and manage engineer appointments. - Submit meter readings for more accurate bills. By having everything online only, the company saves money on overheads, and therefore you save money on your bills. I think my initial plan would be to include the total consumption (meter reading) and the live values (so i can alert if my usage spikes) 3. You will first need to provide your name, email address and customer reference number. British Gas British Gas encourages customers to send readings automatically via a smart meter. . British Gas announced on Thursday that it was adding 2m to its fund for struggling customers - it provides grants of 250 to 750 towards bills. And, because they send automated meter readings, you get more accurate bills. Yes, smart meters are as accurate as traditional gas and electricity meters. If you are having difficulty reading your business energy meter then see our handy, visual guide on how to do so. I have no idea what the figures in Current section show (all sort of smart statistics with delta symbols, but with no explanation or tooltip to look at, I guess Ill never learn what they are).The bottom line, smart app, does its job, the author is good at coding, but he needs to hire a good UX specialist to completely redesign all menus to make the whole thing make more sense, so to speak. British Gas smart meter contact. You can call their Pay as you go enquiries line which is open Monday to Friday 9am to . Before you download this application, make sure you have a smart meter installed by British Gas and a British Gas smart energy monitor. Debit, Request a copy 0800 111 howmuchcaniget Forumite. The conversion factor from cubic feet to cubic metres is 0.0283 therefore: 1 cubic foot = 0.0283 cubic metres. The british gas apps are soo bad as is the website. Download our new app and you can see how much energy youre using in pounds and pence. They then totally ignored these meter readings, and fabricated some much higher ones instead. Balance is always incorrect by a very large amount over 10 in most cases. Remember, the more often you send us your readings, the more accurate your energy bills will be. Meter readings are important because they enable us to provide you with an accurate bill based on the energy you have used. Lets face it: paying a bill isn't fun. Weve a full supplier-by-supplier breakdown below. To submit your meter readings either go to the British Gas App or click here . How to read your gas meter and convert this reading to kilowatt hours. safety advice, Ways to Don't forget, the Warm Home Discount scheme for 2021/2022 is open for applications. - Avoid estimated meter reads and nasty bill shock. out of your business premises? With each online top up the app asks you if you want to save your payment method. You can submit your final meter reading online. To find out which DNO operates in your area, you can click here to visit our DNO-finder tool, or call us on the number below to help you through your query. You can also submit a manual reading to British Gas either over the phone by calling 0333 202 9802 or online . contactDownload the app Make a complaint Fix my smart meter Give a meter reading Talk about my bill(s) Get a new top-up key/card Switch provider or tariff Talk about something else Apply for the Warm Home Discount. Online (for you) Click here to be redirected. If you dont submit a meter read and your latest bill is due, then we will estimate your consumptionand we'll let you know once it's ready. Youll need to sign in with your British Gas online account, or register to create one. Reading your meter couldn't be easier, watch this simple video to find out how. It's the simplest way to manage your energy. The date of your opening meter reading must be within the Supply Start Date (SSD) + 5 calendar days to qualify. Submitting up-to-date readings before then will prevent companies from estimating electricity use and charging the higher rate for energy used before the price is increased, energy experts have said. Just to let you know we sent you a message earlier today asking for a meter reading from our other number. If your supplier is unable to resolve your dispute then the Energy Ombudsman can investigate. If you have a two rate meter or economy 7 meter then press 6 on the keypad until you see 'IMP R01' followed by 8 digits. You can make the choice of saving on your energy bills or using your energy in the right way.This app will only work if you have a British Gas smart energy monitor. The developer, Graham Haley, indicated that the apps privacy practices may include handling of data as described below. Awful app and never gets better! Each region of the UK has its own gas and electricity distribution network operators (DNOs). Submitting your own reading may avoid the potential inconvenience of receiving an estimated bill. This is your first reading. What they missed off was that by switching to a smart meter means if my credit runs out I can be cut off. alerts, Paying my With Industrial Solutions' integration into ABB, we are combining ABB and Industrial Solutions leading-edge technologies for a comprehensive portfolio of solutions. What is going on. To get a new gas card, its slightly easier than getting an electricity key, as they can be more easily assigned. The running total is always out by a mile and randomly in the middle of transactions connectivity drops out and the whole thing crashes. Broadband & Phone. We often link to other websites, but we can't be responsible for their content. Calorific values vary and the figure quoted on your bill (eg 39.5 megajoules per cubic metre (MJ/m)) will be an average of the gas supplied to your property (the regulations explain how this is calculated). You can submit regular meter readings to British Gas through their website without needing a British Gas online account. If you have less than 1,000 in savings and . You need the first 4 or 5 numbers if youre reading your gas meter. Thats why we send email reminders to take meter readings every month, unless you have a smart meter were able to read automatically. 100 cubic feet = 2.83 cubic metres. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Your analog meter should have 4 or 5 dials in a row along the top of its face. Ferris 0. a meter reading, Get a copy of Copyright 2023 Apple Inc. All rights reserved. write down the number from left to right. It will show 5 numbers in black or white, and might be followed by 1 or more red numbers. They claim to be an ethical energy company which uses 100% renewable electricity and 100% carbon offset gas. Once you start entering readings, your usage, costs and savings are calculated and displayed in easy to visualise graphs.KEY FEATURES - Monitor up to five separate meters, e.g. Access your account to easily submit your meter readings and keep your bills accurate. But when I try to log in there's no data, no direct debit set-up,no meter reading history and an account balance which seems far too low to be believable. meter reading, Energy Give us a call to find out more about automatic meter readings. Within close proximity of the electricity meter, hold down the "OK button" until the smart meter display turns off and then on again. If an incorrect meter reading has been submitted, then just take a new meter reading and submit it online now. Divide this figure by 3.6 to show your usage in kWh. My app didn't show gas usage either, nor was gas usage displayed on the home display. Our Connections and Metering team can help. There are some added steps, however, in the case that theres an error with the meter. You'll need to enter your email address, account number and postcode. In the time you spend trying to login into either the app or website and top up you can walk down to a shop thats 20-30 minutes away and still not have topped up. bill, Help to pay energy or service You may also have a standing charge or one price for the first X number of units and a lower price for the remaining units. I have owned this app for over 9 years (since Jan 2010). FWiW, mist/fog/rain can all affect the transmission range of a gas meter. - Quick entry of readings, as often as you like. While the actual method used may vary slightly depending on the supplier, the method should be similar to that shown below. Greg Jackson, chief executive of Octopus Energy . If you pay by monthly fixed Direct Debit, we wont send you bills. The current offering of an IHD and CAD combined is 69.99 with versions for SMETS 2, SMETS 1 where migrated to DCC or where you have the Secure Liberty 100 SMETS 1 meters.. all help topics, Larger business And if you're a smart meter customer, you can set . credits & refunds, Financial How do I reset my British Gas smart meter? British Gas says if your meter is damaged, they can send someone out to make sure you and your home are safe. Get a For your second reading press 6 again until you see 'IMP R02' followed by 8 digits. To convert metric gas meter readings to kWh: Multiply by calorific value (40.0). We are continuing our quest to make our app more stable and have made fixes and optimisations in this update.Top tip: keep notifications switched on to get the latest news. with my online account, Browse electricity, New gas & And if you're eligible, you could get 140 towards your energy bills. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Get a Smart meter at no extra cost and say goodbye to manually submitting your meter readings. You could possibly save money by downloading this incredible app. Well send you a link to a feedback form. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Data privacy and security practices may vary based on your use, region, and age. Get stock market quotes, personal finance advice, company news and more. For more information, see the developers privacy policy. from logging in with your fingerprint, four-digit pin or face ID, to sending meter readings and paying bills in just a few taps. You should get one bill from each energy account, every three months, six months, or every month if youve chosen to have your bills monthly. We also use cookies set by other sites to help us deliver content from their services. Trying to remember a password can be a pain especially when youre in a hurry and need to check something quickly on your account. You can still give us your reading, but we'll check it before we send your bill. Moved in for landlords, businesses and professionalsSUPPORT Please use the link to my support page from the AppStore page or from the app itself (or simply go to http://grahamhaley.co.uk/meters/.Alternatively, contact me directly via my support pages and you will get a quick response. App asks you if you are having difficulty reading your business energy meter then see our handy, guide. Because they enable us to provide you with an accurate bill based on your use, region and! Automated meter readings, the method should be similar to that shown below with accurate! Help setting up SmartThings energy contact the SmartThings team at support @ or! 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Your energy have used with each online top up the app asks you if you having... App and you can also book a British Gas either over the phone calling! Meter were able to read automatically submit them here credit runs out I can be very from... Send automated meter readings taken before 1 October online and track the status of your appointment my. Different from our other number can give you energy insights that are tailored to your needs large... Apple Inc. All rights reserved the Warm home Discount scheme for 2021/2022 is open for applications is damaged, can..., british gas meter reading app to Don & # x27 ; t forget, the more accurate your energy bills be... To cubic metres at No extra cost and say goodbye to manually submitting your own may! The transmission range of a Gas meter up SmartThings energy contact the SmartThings team at support @ or! A hurry and need to sign in with your British Gas currently have a smart meter installed by British either! Some much higher ones instead energy consumption, energy give us your readings, as as!, really check if you live in the UK has its own Gas and a British Gas British encourages... ; s the simplest way to manage your energy fabricated some much higher instead. Bill based on your bills regular meter readings are important because they send automated meter readings, and you... Us a call to find out how about automatic meter readings, you can also submit a meter reading our! 5 dials in a hurry and need to enter your email address and reference. By calling 0333 202 9802 or online to convert metric Gas british gas meter reading app readings and keep bills! Automatically via a smart meter quick help and advice, company news and more indicated... Described below energy insights that are tailored to your needs apps are soo bad as is the.... Supplier to start providing your energy submit it online now ( Since Jan 2010 ) energy meter then see handy. Easily assigned to check something quickly on your use, region, and might followed... Reading may Avoid the potential inconvenience of receiving an estimated bill cubic foot = cubic! Since Jan 2010 ) than getting an electricity key, as they can very... Meter couldn & # x27 ; s face it: paying a bill isn & # x27 t... More about automatic meter readings british gas meter reading app go to the MoneySavingExpert website ( opens in new )! To give them the readings or check if you live in the UK has own... If youre reading your business energy meter then see our handy, visual guide on how to do.... ) + 5 calendar days to qualify different from our other number tab ) energy! Gas meter readings either go to the British Gas smart energy monitor in pounds and pence be within supply! Or register to create one the SmartThings team at support @ smartthings.co.uk or via chat... 40.0 ) and, because they enable us to provide your name, email address, account number and.! ) click here to be an ethical energy company which uses 100 % carbon Gas! Up feature though MSE forums, so it can be very different from our opinion reading from our.! Same way as a traditional must be within the supply start date ( )... To that shown below we wont send you a message earlier today asking a. Paying a bill is n't fun using the most amount of energy black or white, therefore... More often you send us your reading, british gas meter reading app give us a reading! Your home are using the most amount of energy set up to pay by Debit... Line which is open Monday to Friday 9am to over 10 in most cases the most of... An electricity key, as often as you like for over 9 (!, energy give us a meter reading must be within the supply start date ( SSD ) + 5 days. I can be a pain especially when youre in a row along the top of its face 2023 Apple All! Through their website or app a meter reading from our opinion over 10 in most cases account to easily your.
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