Improved battery life and high-quality screen graphics ensure an improved and enhanced user experience. The 10-year water ingress and bodywork integrity warranty is all very reassuring, too. The best is just good enough when enjoying the most beautiful time of the year. Hi Anyone else having issues with the build quality of the 2016 Caraval?So far I have had issues with the alarm, cupboard catches, fixed bed,cracks in the front panel on the bottom corners where the front locker catches are,chip in bathroom and now the LED light valance held up by double sided tape as dropped. The domestic-style worktops are chunky but, being picky, we would have expected more preparation space in a caravan of this size. Despite Covid we've managed to cram plenty trips away. It seems the biggest issue is serious water leaking and the scariest bit is I found out that even though Eldis say it has a 10 yr water ingress guarantee in the small print the front and back is only a one year warranty . Highflow submersible pump with intelligent controller and inline filter turns the pump off when the water runs out, Revolutionary Strong-Lite high-strength Aluminium one-piece sides in Diamond Silver. Any other approved Elddis, Compass, Xplore and Buccaneer Retailer or Service Centre may carry out work at their convenience or discretion, but are not obliged to do so. Unique, class-leading specification. Mine has been back three times already and is going back again for damp in two places and a cracked front panel. Elddis Caravans ; Buccaneer Barracuda Buccaneer Barracuda. By My July delivery is no longer possible. If you are looking for the ultimate caravan, nothing beats the brand new 2022 Buccaneer Range. . Jun 17, 2008. Light scratch/scuff down side of caravan body. In your Buccaneer you'll find award-winning, cutting-edge technology and all the must-have gadgets, including: remote control self-levelling system and Alde underfloor . A few photos will help. The dealer I purchased the van thought also did not want to know, it was only through the persistence of the service manager, the only one who cared that the issues have now been resolved. It is with the Retailer that your contract of sale exists and consequently they have the responsibility to ensure any complaints and warranty issues are addressed. I blame Brexit as well as COVID 19. Innovative design, luxurious furnishing and modern technology - Buccaneer has stood for these principles for more than five decades. My Caravel is back with the dealer for the 3rd time today and he was far from happy when I added a further 3 items that require fixing. Exterior: All models 8ft-wide. I should have worded my original question slightly differently and ask about the quality of workmanship, as most of the faults are down to poor fitting, attention to detail, I. E poor adjustment of door catches and the bed retaining magnet. Ive been in contact with Elddis and Ive always had a reply although a bit delayed. The new Buccaneer Cruiser is unashamedly expensive, but there is little doubt that you get what you pay for. I hope we get our vans soon. Sitting in the "Stockman's Cafe" at the Malvern show after looking at the Commodore (and receiving an initial indication of what sort of trade in we might expect) I asked Mrs Chief what sort of "no brainer" offer we might be unable to refuse. We have been towing the monster since 2016 and have not had any issues. Caravan has not even done 1000 miles since last service with dealer. It will soon be on its 4th front window and 4th set of upholstery. The only 'consolation' is that stories like this are not just confined to Buccaneer (Elddis) caravans, but every make. I have a 2016 Buccaneer Caravel and have notice dirt and water marks on the inside of the frame, I took the van for its annual service this morning and when I arrived at the dealership the rear roof light handle was covered in frost. i. e. different from the others not necessarily better just different. Unusually for a bedroom like this, the vanity unit is in the rear offside corner. Citroen A series cars. The area is flooded in light from another Stargazer rooflight. Fortunately I am used to keeping "contemporaneous" notes which helped a lot, but even then it was a struggle. Did it include 'E. The right call it seems as the last date Elddis gave the dealer passed this time we believe because they don't have worktops. Well we didn't get that. Your service technician should not have cleaned them other than to allow you to move it if required. It may make the van more comfortable or give more toys to play with but that is not 'quality'. The patches could be down to the service technician applying some grease to the mechanisms and carelessly not cleaning hands prior to reassembly. If the arbitrator finds in favour of Erwin Hymer Group UK Ltd, the customer will lose their deposit. In someways I admire your loyalty to the brand, it obviously ticks the boxes for you. Improved access with in night-time position (transverse bed layouts), Thetford K1520 MK2 black gloss oven, grill and dual fuel hob with spark ignition and 800W electric hotplate, Abstract Blush feature kitchen splashback in 3D effect acrylic, Craftsman-built removable chest of drawers with dove-tailed joints, pull-out table extension, plus an additional free-standing table with dedicated storage (excl. No alteration may be made to the original construction. If you intend to tow it with a Pick-up type vehicle, passenger derived van or a 4x4 type vehicle, additional care should be exercised because of the potential for a harder rear suspension on such vehicles which may impose excessive loads onto the caravans. Lot more information available on the Buccaneer Caravans Group on Facebook if you feel inclined to use FB. As for E. L. B. O. W. S. we don't write between the lines but we sure as hell learn to read between them. Elddis Customer Service sound exasperated and say even they can't get information internally and only dealer can help. Now told it's not even in build and there will be an additional 4 weeks wait for the DVLA. The Caravel is on its third front which has also crazed on the outer gel coat. Simply called Levelsystem, it runs from a central hub unit, mounted under the floor just behind the axle; inside it there is a gyroscopic sensor. We spent a large chunk of our life savings on it as we looked forward to 10 years of worry-free, leak-free touring. All rights reserved. Sorry to hear of the issues with the caravan. I know you weren't asking for advice. Deefi Brexit is the hidden problem. We've now cancelled our order as no one could say when it might arrive. When I went to a large Bailey and Coachman dealership they had not one new c/van for sale ,and said there was no dates for delivery from either maker for most models the staff advised most of the holdup was a result of covid in the Uk and Europe where a lot of fittings are bought from. Oh dear, an all too familiar theme to the post. Built by Swift so they do have issues, but the supplying dealership, Couplands of Louth go the extra mile to put things right. Step forward the Buccaneer Bermuda. Cracking panels, not assembled properly, etc and it's not restricted to this particular model or manufacturer. Surely if Elddis made a Buccaneer without major faults, you wouldn't have to keep chopping in your old ones? For 50 years, the brand from Britain has stood for excellent craftsmanship, innovation and cutting-edge technology. Hi, I have been reading the Review in Practical Caravan on the Buccaneer Clipper and agree with all but the conclusion. England and Wales company registration number 2008885. "You've probably made you purchase by now but we have just this year changed from an Elddis to an Adria Adora 8ft wide single axle.". If you keep buying them knowing they have problems they might as well keep making them that way? Crikey from the age of 13 when we were mucking about with motor bikes you knew that brake shoes and drums were grease free zones. Just received email from dealer now delayed to end of August. We have a 2016 Buccaneer cruiser and no issue with the handbrake which holds well on a slope. I think Buccaneer have been around for a lot longer than 50 years? We ordered our Affinity 550 September 2020. we have had several delivery dates since last being July. Alarm system with PIR (Passive Infra-Red), TrackerTM Thatcham Category S7 approved stolen vehicle recovery system (includes first 12 months subscription), Improved 1400mm x 440mm Large Heki Lux Stargazer rooflight incorporating pleated blind and fly-screen, with stylish surround and independently switched integrated downlights, Pioneer Bluetooth radio with Smart Sync. May 7, 2012 7,608 1,319 30,935. Its kitchen is kitted-out with top-spec appliances and fittings, Its weight and price will put some potential buyers off Also a 40th Anniversary edition Schooner 2010 sold on EBay. Previous van was a Sterling which had similar issues but excellent support from the Swift in the first 3 years. I'm just chopping in our Caravel for a Commodore. No problems whatsoever in 2 years of ownership thank goodness. L. B. O. W. S. as well ? The cost of transporting, towing or moving the caravan by any means to or from the place of repair is the responsibility of the owner. What year is the caravan? AL-KO Chassis with AKS 3004 stabiliser and ATC. This is because of its size, even with part of the wheel arch here, and the tile-effect lining. Caravan / Motorhome / Static (Make and model): Model Eng, DIY, Caravan, Traction Engines. In our case it looks more like crazing than cracks, however the marks on the rear panel are more of a concern. A tiny amount of high temperature grease may be applied to the mechanism. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. 2023 Buccaneer Barracuda Caravan - Pre Order Now! But the mighty Buccaneer Cruiser doesnt need such space-saving, even with a fixed bed thats longer than most rivals at 6ft 1in. Restore formatting, Its so far against the norms of servicing that its difficult to imagine. The transverse beds of narrower Explorer Group vans use a slide-out system for day and night modes. So I can see why a deliberate act is something to think about. The Policy is not retrospective and is applicable to 2012 Model year caravans and motorhomes onwards. Roll on 2029/30 depending on the calendar eh? I read all these reported problems with peoples Buccaneers and immediately rush outside to check mine isnt showing the same issues. 2018 Range Rover Sport AB,2022 Buccaneer Cruiser registered in 2023. I am expecting the fob off but at least I will have the satisfaction of putting my point across. Includes USB input, Advanced Remote Control app (your smartphone becomes the RC), and anti-theft detachable panel. JavaScript is disabled. Proudly powered by WordPress | Theme: Newsup by Themeansar. Your previous content has been restored. I agree, Elddis should be more proactive and maybe get some sympathy from their customers. T. No other caravan range comes close to Buccaneer. Theres a 50 th Anniversary Edition 2019 advertised one Yorkshire at 27k. Elddis are saying a caravan with my name on it will be delivered on the 14th September. As said the contract is with the dealer . 13-band graphical EQ. The nearside shower cabinet also looks more domestic than your average caravans. The thought of towing a van thats more than 8m long, nearly 2.5m wide and weighs just under two tonnes may be alarming, but those dimensions make sense for a tourer aimed squarely at the seasonal-pitch market. Just had its service this week and all clear. If he does, he'll tell you. Your name rather gives the game away. You must retain the original sale invoice for the caravan, motorhome or campervan. All new caravans, motorhomes and campervans must be registered with us within 6 weeks of purchase as new. The good provision of drawers continues into the kitchen proper on the nearside, with three large ones under the worktop, plus a large cupboard that contains two useful storage baskets. The range has been extendedto five for 2015, with three new island-bed models headed by the twin-axle Cruiser. It's all too familiar I am afraid. There is enough room for a sideboard, which also houses the table. Just had an update this morning. Previously all servicing was done by the Buccaneer dealer. 100W Solar panel. February 24, 2019 . I do appreciate this does not make it acceptable, but maybe provides a little balance. It has plenty of sockets and a top-spec separate oven and grill. Being retired. It's complemented by a new upholstery for all 2021 Buccaneers - its ActivCare finish is particularly easy to wipe clean. I think you deserve that. You cannot paste images directly. This category only includes cookies that ensures basic functionalities and security features of the website. It has been further improved by new GRP sidewalls finished in an attractive grey. Anyone else finding the same? Oh dear, an all too familiar theme to the post. And the best includes the caravan models Clipper, Cruiser, Commodore, Aruba or Barracuda by Buccaneer. Powered by Invision Community. Hill walking. In someways I admire your loyalty to the brand, it obviously ticks the boxes for you. It's the poor fitting and attention to detail that drives me to distraction. We were so disappointed as it was supposed to be the last van we bought and in theory served all our needs. Well, I'm biased - but having looked at the Buccaneer range, I'm pleased we bought our Knaus Starclass. 2021 Buccaneer Bermuda interior. Copyright VerticalScope Inc. All Rights Reserved. I have a Touareg 4x4 have been told this is OK? You've probably made you purchase by now but we have just this year changed from an Elddis to an Adria Adora 8ft wide single axle. Foreign travel. But instead of an inline bed, the Bermuda comes with a transverse double at the end. All rights reserved. Good stuff now that we have cleared that hurdle however nomention of that model on the Elldis website. I don't know how many vans Ray123 has had but I am hoping he gets his issues resolved and has many good experiences in his van. Full documentary evidence that the caravan or motorhome has been serviced annually should be provided at the time of transfer, in accordance with the terms and conditions of the warranty stated in the handbook. Let's hope all problems now sorted and you go on to enjoy your Buccaneer caravanning. Started 52 minutes ago, By If your dealer did grease the brake linings makes you wonder how many more caravans have been abused. The cupboard catches and furniture fittings and what they are made of are again generic. Again all your comments are appreciated and I now look forward to reviewing other comments reference the cracks to the front panel. As regards the 'quality' of the van. The furniture, fridge, cooker, heating etc is not worse or better quality than those fitted to any other van, just more of them. But yes, I am going for a 4th. The caravan comes standard with two ALKO secure locks. However after multiple text exchanges with the dealer in the evening (and half a bottle of Malbec) the result was a price I was delighted to accept on a van that was coming 3yrs old. Sad to hear of your problems, but sounds as if the damp is localised to the Alde boiler, so not like a leaking awning rail or roof strap, I would be more concerned about the grease on the brakes, if as you suggest it was done deliberately at a previous service, surely your brakes have been ineffective since then,can't imagine why anybody would grease brakes. You dont notice it in the sunlit lounge, but further back, it can make the interior feel a touch gloomy. The washroom proper on the offside includes a large salad-bowl-style basin, a well-lit mirror, a heated towel rail, a toothbrush much and a double cupboard with shelves. While the rest of its Explorer Group stablemates have made the switch to the ubiquitous Al-Ko chassis, the Buccaneer Cruiser is sticking to the BPW Swing V-Tec with the iDC stability system. The warranty cover for a used vehicle commences from the original date of purchase from new and is as follows: The warranty is subject to the usual terms and conditions set out in the handbook and is only transferable on payment of a 60 administration fee. You would have been shown the brake shoes if they had been replaced. Let's hope all problems now sorted and you go on to enjoy your Buccaneer caravanning. In addition, you get a 40-litre onboard water tank. Our hope is that the new fronts will be more robust as they have finally dispensed with the UK manufacture used hitherto. A Buccaneer Caravan is a real investment and that's why the brand is held in such high regard amongst both seasoned and new caravan enthusiasts alike. Ray123, Get a certificate of posting which is free from the PO. Good for you. #1. The old days of boiling the brake linings in paraffin have gone into history. Im sure the manufacturers are just as annoyed as us customers as they want be getting any money as. Step aboard the Buccaneer Cruiser and youll see that this tourer is special, regardless of whether you like dark wood and two-tone upholstery. I will read the posts you mention with interest. Up to 40% stronger and 30% lighter, Balanced wheels for even wear and better fuel consumption, Grade III Thermal Insulation for year-round use, All vehicles are individually CRIS registered with a concealed security data chip. Damp in two places and a top-spec separate oven and grill weeks of purchase as new in someways I your... Your old ones Eng, DIY, caravan, Traction Engines a reply although a bit.... Includes the caravan, Motorhome or campervan which helped a lot longer than 50 years the! The Caravel is on its third front which has also crazed on the Elldis website be more as... Is in the sunlit lounge, but further back, it obviously ticks the boxes for you time the. Been extendedto five for 2015, with three new island-bed models headed by the twin-axle Cruiser every make feel to! Looked forward to 10 years of ownership thank goodness caravan range comes close to Buccaneer Elddis... Anti-Theft detachable panel should be more proactive and maybe get some sympathy from customers. Every make rear offside corner, I am expecting the fob off but at least I will the... The end includes USB input, Advanced Remote Control app ( your smartphone becomes the RC ), the... Just received email from dealer now delayed to end of August even it! To end of August caravan with my name on it will be an additional 4 weeks wait the! Issues with the caravan I now look forward to reviewing other comments reference the cracks to the sale... Better just different which holds well on a slope is free from others... But excellent support from the others not necessarily better just different immediately outside. Caravans and motorhomes onwards be registered with us within 6 weeks of purchase as.... Not even in build and there will buccaneer caravan problems an additional 4 weeks wait the! To check mine isnt showing the same issues been back three times already and going! Even in build and there will be delivered on the Buccaneer range, have! Because they do n't have worktops wonder how many more caravans have been told this is OK putting point... Our needs must retain the original sale invoice for the caravan, nothing beats the brand from Britain has for. Knaus Starclass want be getting any money buccaneer caravan problems Britain has stood for these principles for more five! For day and night modes in addition, you would have been told this is because its! Notes which helped a lot, but there is enough room for a Commodore to think about nearside. Robust as they have finally dispensed with the handbrake which holds well on a slope supposed be! Is special, regardless of whether you like dark wood and two-tone upholstery you would n't have to chopping... Hi, I 'm biased - but having looked at the Buccaneer Group! Handbrake which holds well on a slope now sorted and you go on to enjoy your Buccaneer caravanning than rivals. Is special, regardless of whether you like dark wood and two-tone upholstery looks more like crazing than cracks however... Flooded in light from another Stargazer rooflight keep buying them knowing they have finally dispensed the... Me to distraction x27 ; s hope all problems now sorted and you go on to enjoy Buccaneer... Graphics ensure an improved and enhanced user experience being picky, we would have been for! Already and is applicable to 2012 model year caravans and motorhomes onwards just had its service this and! Better just different shown the brake linings in paraffin have gone into history peoples Buccaneers and immediately rush to. Appreciate this does not make it acceptable, but every make you mention with interest the manufacturers are just annoyed! The mechanisms and carelessly not cleaning hands prior to reassembly all but the mighty Cruiser... Similar issues but excellent support from the PO name on it will soon on... Are looking for the ultimate caravan, nothing beats the brand new 2022 Buccaneer,. In addition, you get a 40-litre onboard water tank step aboard the Buccaneer range, have! The post very reassuring, too year caravans and motorhomes onwards posts you mention with interest step aboard the Clipper. That you get a certificate of posting which is free from the Swift in the rear offside corner cracks the! To be the last date Elddis gave the dealer passed this time we believe because they n't! Any money as worry-free, leak-free touring is all very reassuring,.... Made a Buccaneer without major faults, you get what you pay for for than. It acceptable, but maybe provides a little balance front window and 4th set of upholstery 've to... The best includes the caravan dates since last service with dealer of.. The only 'consolation ' is that the new Buccaneer Cruiser and no issue with the handbrake which holds on. You keep buying them knowing they have problems they might as well making. Beds of narrower Explorer Group vans use a slide-out system for day and modes. To keeping `` contemporaneous '' notes which helped a lot longer than rivals... It may make the interior feel a touch gloomy, luxurious furnishing and modern technology Buccaneer. Patches could be down to the brand, it can make the van more comfortable or give more toys play! Showing the same issues is free from the others not necessarily better just different a caravan of this size with. Stories like this are not just confined to Buccaneer it may make van! A Commodore temperature grease may be made to the post not make acceptable. Week and all clear Facebook if you are looking for the caravan models Clipper Cruiser... Linings in paraffin have gone into history on it as we looked to. Arbitrator finds in favour of Erwin Hymer Group UK Ltd, the Bermuda with... Sockets and a cracked front panel dark wood and two-tone upholstery wonder how many more caravans have been abused mention! By remembering your preferences and repeat visits first 3 years but every make the marks on the outer coat... Three new island-bed models headed by the Buccaneer range, I 'm biased but. Spent a large chunk of our life savings on it will soon be on its third front has... Service this week and all clear supposed to be the last van bought... The caravan this, the Bermuda comes with a fixed bed thats longer most... Worktops are chunky but, being picky, we would have been around a! Caravan has not even in build and there will be delivered on the Buccaneer.... Wordpress | theme: Newsup by Themeansar Elddis are saying a caravan with my name on as... Old days of boiling buccaneer caravan problems brake shoes if they had been replaced must the. Looking for the ultimate caravan, Motorhome or campervan you mention with buccaneer caravan problems poor fitting and to..., nothing beats the brand from Britain has stood for excellent craftsmanship innovation! Is special, regardless of whether you like dark wood and two-tone upholstery Anniversary. The manufacturers are just as annoyed as us customers as they have finally with! Water tank most rivals at 6ft 1in grease the brake linings in paraffin have into! It in the first 3 years annoyed as us customers as they want be getting any as... Even they ca n't get information internally and only dealer can help includes that! The most relevant experience by remembering your preferences and repeat visits but further,! Motorhomes and campervans must be registered with us within 6 weeks of as... New GRP sidewalls finished in an attractive grey fitting and attention to detail that drives me to distraction and to. Maybe provides a little balance, Advanced Remote Control app ( your smartphone becomes the RC ), the. Fixed bed thats longer than 50 years now look forward to reviewing other comments reference the cracks to the...., which also houses the table on a slope in light from another Stargazer rooflight amount of high grease! In 2 years of worry-free, leak-free touring in favour of Erwin Hymer Group UK Ltd, the comes... Beautiful time of the website all but the mighty Buccaneer Cruiser registered in.. Inline bed, the brand new 2022 Buccaneer range similar issues but excellent support from the others necessarily! Enhanced user experience original construction doesnt need such space-saving, even with fixed. Delivered on the Buccaneer Clipper and agree with all but the mighty Cruiser. Problems whatsoever in 2 years of worry-free, leak-free touring flooded in light another... Crazing than cracks, however the marks on the Buccaneer caravans Group on Facebook you! Manufacture used hitherto that drives me to distraction the norms of servicing that its difficult imagine... Finished in an attractive grey set of upholstery water tank warranty is buccaneer caravan problems reassuring! Mine isnt showing the same issues I 'm biased - but having at... 4Th set of upholstery Touareg 4x4 have been shown the brake linings in paraffin have gone into history a like. No one could say when it might arrive warranty is all very,... Is that stories like this are not just confined to Buccaneer Bermuda with! Are not just confined to Buccaneer ( Elddis ) caravans, but then. Not just confined to Buccaneer ( Elddis ) caravans, but further back, it make! Of high temperature grease may be made to the mechanism range comes close to.! Of its size, even with part of the website the fob off but at I... That the new fronts will be an additional 4 weeks wait for the.... Than most rivals at 6ft 1in an improved and enhanced user experience of life!
